At Shoeletto, we are fully committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us. By using our website, you agree to the terms outlined here along with our Terms of Use.

Shoeletto may collect personal details such as your name, address, email address, contact number, and date of birth when you create a personal profile, place an order, or subscribe to our newsletter.

We use this information to fulfill your orders, deliver the services you expect, and send you marketing updates and promotional offers where applicable. Your data may also be used for analysis in order to improve our services and provide you with a better customer experience. Shoeletto only retains your data for as long as it is necessary to provide these services or as required by law, after which it is securely deleted.

Your information will only be shared with trusted third-party partners who are authorized to carry out services on our behalf, such as logistics and delivery. These partners are bound by strict agreements to protect your data and may not use it for any other purpose. Shoeletto does not sell, trade, or disclose your personal information to unauthorized third parties under any circumstances.

As a customer, you have the right to request access to the information we hold about you, as well as to update or correct any details that are inaccurate, incomplete, or outdated. You may also request deletion of your personal data where applicable.

Like many websites, Shoeletto uses cookies to enhance your browsing experience. Cookies are small files stored on your device when you visit our website. They help us remember your preferences, improve website navigation, and support functions such as login sessions and product filtering. We use both permanent cookies, which are stored for up to 12 months, and temporary session cookies, which are deleted once you close your browser. You can disable or remove cookies at any time through your browser settings.

We may also use third-party cookies, such as those from Google Analytics, to collect statistical information in order to understand how our website is being used and to improve overall performance. These cookies may be stored for up to 24 months.

Shoeletto currently accepts Cash on Delivery (COD) and Bank Transfer as methods of payment. At checkout, our official bank account details are provided for secure online transfers. Customers choosing this option are responsible for completing the transfer using the details provided, and we ensure that all information is handled with care and confidentiality.